FlexInsight AI

FlexInsight AI

Developed By FlexInsight AI

Compatible with WHMCS v8.12

Supercharge Your Support with AI – Seamlessly Integrated into WHMCS

FlexInsight brings cutting-edge AI to your WHMCS ticketing system, enabling your support team to respond to customer inquiries faster, smarter, and more efficiently.

With FlexInsight, you can train your own AI support agent using:

  • WHMCS Knowledge Base: FlexInsight connects directly to your WHMCS Knowledge Base. Any updates made are automatically synced, ensuring your AI agent always references the most current information.

  • Historical Support Tickets: Leverage your past ticket history to give the AI real-world context and insights into how your team resolves issues.

  • Custom Training Content: Upload documents, guides, or FAQs directly within the FlexInsight app to further tailor your AI’s knowledge to your business needs.

The AI agent continuously learns from your data to provide accurate, on-brand responses tailored to your business.

How It Works

When viewing a support ticket in WHMCS, FlexInsight’s AI panel appears alongside it. The AI reads the ticket, references your training data, and generates a high-quality suggested response. With one click, your team can apply the response, make edits if needed, and send it — drastically reducing response time.

Smarter Over Time

Refine answers and teach the AI directly — every edit improves future replies, making your agent smarter and more aligned with your customer service standards.

**Save time. Boost accuracy. Scale your support effortlessly. FlexInsight is the AI assistant your WHMCS help desk has been waiting for.

 

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Version Compatibility


Compatible with WHMCS v8.12

Full Version Compatibility


  • Selected versions of WHMCS v8.13
        8.13.0
  • Selected versions of WHMCS v8.12
        8.12.0
  • All versions of WHMCS v8.11
  • Selected versions of WHMCS v8.10
        8.10.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By FlexInsight AI

Changelog

vv1 Released May 12th, 2025

Latest Version


The first release of FlexInsight for WHMCS includes everything you need to get started with AI-powered customer support:

*FlexInsight AI App: A central dashboard where you can connect your AI agent to WHMCS, manage settings, and upload additional training materials (e.g. guides, manuals, FAQs).

*FlexInsight AI Chat: An intelligent AI agent capable of generating accurate, context-aware responses to support inquiries.

*WHMCS Addon Module: Seamlessly integrated into the WHMCS support ticket view—launch the AI assistant directly within any ticket to generate and apply suggested replies in seconds.

 

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