Gleap Livechat

The Gleap Live Chat Addon seamlessly integrates with WHMCS, providing a secure and intelligent live chat experience for your customers. It allows for customer support, user tracking, and optional identity verification, with real-time data synchronization between WHMCS and Gleap.

Key Features:

Live Chat Integration
- Easily add the Gleap Live Chat widget to the WHMCS client area.
- Loads asynchronously to avoid slowing down your pages.
- Supports cookie-based session tracking across subdomains.
User Identification & Contact Updates
- Automatically identifies logged-in customers in Gleap.
- Optional Identity Verification to prevent third parties from impersonating users.
- Supports Gleap user hash for secure identification.
- updateContact is always executed to keep user data up-to-date.
Data Synchronization (DataSync)
- Syncs WHMCS customer data with Gleap when the user is logged in and DataSync is enabled.
- If DataSync is disabled or the user is no longer logged into WHMCS, the Gleap session is automatically cleared (clearIdentity) to prevent stale sessions.
Flexible Configuration via WHMCS Addon Modules
- Enable or disable live chat.
- Configure cookies, identity verification, identity secret, and data synchronization directly in WHMCS.

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Version Compatibility

Compatible with WHMCS v8.13

Full Version Compatibility

Selected versions of WHMCS v8.13
8.13.1

System Requirements

Gleap
PHP 5.6+

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Visit Website Contact Support

Developed By Ricardoneud.com

Changelog

v1.0 Released September 30th, 2025

Latest Version

Changelog v1.0

Initial release: Full Gleap Live Chat integration for WHMCS.
Supports asynchronous widget loading and cookie-based session tracking.
Implementation of identify with optional user hash for Identity Verification.
updateContact always active to maintain up-to-date customer information.
Automatic clearIdentity when DataSync is off or the user is no longer logged into WHMCS.
Full configuration via WHMCS Addon Modules: token, cookies, identity verification, identity secret, and DataSync.