Support PIN – Secure Client Identification

Support PIN – Secure Client Verification for WHMCS

Support PIN adds an additional layer of security to your WHMCS support workflow by allowing clients to generate temporary PIN codes used to verify their identity during support interactions.

This helps prevent unauthorised access, reduces verification time, and improves overall support efficiency.

Key Features

Generate secure, time-limited PIN codes from the client area
Configurable PIN expiration time
Automatic cleanup of expired PINs
Display PINs in the client area sidebar or on a dedicated page
Admin overview of all active PINs
Clean and lightweight addon module
Fully compatible with WHMCS 8.x and 9.x

Client Area

Clients can generate a PIN code directly from their client area and provide it to your support team for quick identity verification.

Admin Area

Administrators can configure PIN settings, view active PINs, and manage module options directly from the WHMCS admin panel.

Licensing

This module uses the ModulesGuard licensing system.
In case of an invalid license, the module will display a clear admin notice without blocking access to WHMCS.

Installation

Upload the module to /modules/addons/support_pin/
Activate the addon from the WHMCS admin area
Configure settings and license key
Done

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Version Compatibility

Compatible with WHMCS v8.13

Full Version Compatibility

Selected versions of WHMCS v9.0
9.0.0
All versions of WHMCS v8.13
All versions of WHMCS v8.12
All versions of WHMCS v8.11
Selected versions of WHMCS v8.10
8.10.0
Selected versions of WHMCS v8.9
8.9.0

System Requirements

WHMCS 8.8 or later
PHP 8.0 or newer

* Requirements listed are in addition to the WHMCS default system requirements.

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Visit Website Contact Support

Developed By modulesguard

Changelog

v1.0.0 Released December 28th, 2025

Latest Version

Initial public release
Secure PIN generation system
Configurable expiration time
Client area and admin area integration
Automatic cleanup of expired PINs