TZ Smart Ticketing WHMCS Module

TZ Smart Ticketing is an advanced AI-powered support addon for WHMCS that improves your help desk workflow with intelligent ticket summarization, sentiment analysis, and similar ticket detection.

Key Features

AI Ticket Summarization — Get concise summaries of support tickets to save time.
Real-time Sentiment Analysis — Instantly view client sentiment (Positive, Neutral, Negative) to prioritize responses.
Similar Ticket Detection — Identify recurring issues by finding contextually related tickets.
Multi-AI Provider Support — Works with ChatGPT-4o, Google Gemini Pro, and Xiaomi MIMO.
Premium Analytics Dashboard — Visualize performance and AI health metrics.
Secure and Scalable — Designed with secure REST APIs and scalable architecture.

Admin Capabilities

Configure multiple AI backends
Monitor sentiment and AI response acceptance
Audit detailed intelligence logs
Toggle advanced engine settings
Maintain secure license validation

Why Choose TZ Smart Ticketing?

With TZ Smart Ticketing you can reduce support response times, increase client satisfaction, and gain actionable insights into your support operations — all powered by modern AI language models.

Automate and enhance your support experience with intelligent insights and streamlined workflows.

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Version Compatibility

Compatible with WHMCS v9.0

Full Version Compatibility

Selected versions of WHMCS v9.0
9.0.0
All versions of WHMCS v8.13
All versions of WHMCS v8.12
All versions of WHMCS v8.11
Selected versions of WHMCS v8.10
8.10.0
Selected versions of WHMCS v8.9
8.9.0
Selected versions of WHMCS v8.8
8.8.0
All versions of WHMCS v8.7
All versions of WHMCS v8.6
All versions of WHMCS v8.5
All versions of WHMCS v8.4
All versions of WHMCS v8.3
All versions of WHMCS v8.2
All versions of WHMCS v8.1
All versions of WHMCS v8.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Visit Website Contact Support

Developed By TZSMM - Tech Zone And Smart Modern Mobiity

Changelog

v1.0.0 Released February 4th, 2026

Latest Version

Version 1.0.0 — Initial Release

Initial public release of TZ Smart Ticketing for WHMCS
AI-powered ticket summarization engine
Real-time sentiment analysis (Positive / Neutral / Negative)
Contextual similar ticket detection
Support for multiple AI providers (ChatGPT-4o, Gemini Pro, MIMO)
Advanced analytics and performance insights
Comprehensive action and intelligence logging
Fully compatible with WHMCS 7.0+ and PHP 7.4+