KB Comments Plus

KB Comments Plus

Developed By Texas Tech Consulting

Compatible with WHMCS v9.0

KB Comments Plus

Turn your WHMCS Knowledgebase into a modern discussion platform.

KB Comments Plus adds powerful community commenting directly to WHMCS knowledgebase articles while maintaining a clean, native experience.

Built for hosting providers, MSPs, and teams that want stronger engagement and better self-service experiences.

Core Features

  • Knowledgebase article comments
  • Threaded replies and conversations
  • Rich text comment editor
  • Comment pagination

Community Features

  • User mentions with notifications
  • Upvotes and downvotes
  • User profiles and public display preferences
  • Configurable ranks and display labels

Moderation & Control

  • Approval workflows and moderation tools
  • Guest and registered user approval controls
  • Permission controls by role, group, and rank
  • Comment edit and delete controls

Anti-Spam Protection

  • Configurable rate limits
  • Guest comment controls
  • CAPTCHA support
  • WHMCS support ticket alerts

Designed For WHMCS

  • Native knowledgebase integration
  • Works with standard and custom themes
  • Safe upgrades with preserved configuration
  • Lightweight deployment and administration
    • Constant new features and updates
    • Active development for feature requests

Ideal For

  • Managed Service Providers (MSPs)
  • Hosting Providers
  • Internal IT Portals
  • Customer Self-Service Platforms
  • Community Knowledgebases

Extend your Knowledgebase beyond article ratings.

Create conversations. Improve engagement. Build community.

 

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Version Compatibility


Compatible with WHMCS v9.0

Full Version Compatibility


  • All versions of WHMCS v9.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Texas Tech Consulting

Changelog

v1.4.5 Released May 27th, 2026

Latest Version


  • Shortened the WHMCS Apps & Integrations card tagline so it fits cleanly beside the Active label.
  • Updated the Apps & Integrations feature/about metadata to include licensing, admin update banners, and automatic updates.
  • Removed release-note detail text from the WHMCS admin dashboard update banner.
  • Restyled Licensing tab update details into a cleaner version summary and release-notes panel.
  • Shortened the admin dashboard update cache so new release manifests appear quickly.
    • Updated the admin dashboard update banner cache so a cached "up to date" result cannot hide a newer release.
    • Replaced the automatic updater browser confirmation with an in-page WHMCS modal.
    • Added a visible update progress indicator while files are downloading and installing.
    • Redirected after successful updates so the Licensing tab reloads with the newly installed version.
    • Added a WHMCS admin dashboard update banner when a newer KB Comments Plus release is available.
    • Tightened the Add Custom Role color picker layout in the Roles tab.
    • Moved license management into a dedicated Licensing admin tab.
    • Added update status checks and a secure automatic update installer for future releases.
    • Updated license checks to report the new addon version.
    • Added remote license status checks for domain-bound licenses.
    • Added inactive license messaging in the WHMCS admin addon page and client area.
    • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

Previous Versions


v1.4.4 Released May 26th, 2026

View/hide detailed changelog

  • Updated the admin dashboard update banner cache so a cached "up to date" result cannot hide a newer release.
    • Replaced the automatic updater browser confirmation with an in-page WHMCS modal.
    • Added a visible update progress indicator while files are downloading and installing.
    • Redirected after successful updates so the Licensing tab reloads with the newly installed version.
    • Added a WHMCS admin dashboard update banner when a newer KB Comments Plus release is available.
    • Tightened the Add Custom Role color picker layout in the Roles tab.
    • Moved license management into a dedicated Licensing admin tab.
    • Added update status checks and a secure automatic update installer for future releases.
    • Updated license checks to report the new addon version.
    • Added remote license status checks for domain-bound licenses.
    • Added inactive license messaging in the WHMCS admin addon page and client area.
    • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.4.3 Released May 26th, 2026

View/hide detailed changelog

  • Replaced the automatic updater browser confirmation with an in-page WHMCS modal.
  • Added a visible update progress indicator while files are downloading and installing.
  • Redirected after successful updates so the Licensing tab reloads with the newly installed version.
    • Added a WHMCS admin dashboard update banner when a newer KB Comments Plus release is available.
    • Tightened the Add Custom Role color picker layout in the Roles tab.
    • Moved license management into a dedicated Licensing admin tab.
    • Added update status checks and a secure automatic update installer for future releases.
    • Updated license checks to report the new addon version.
    • Added remote license status checks for domain-bound licenses.
    • Added inactive license messaging in the WHMCS admin addon page and client area.
    • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.4.2 Released May 26th, 2026

View/hide detailed changelog

  • Added a WHMCS admin dashboard update banner when a newer KB Comments Plus release is available.
    • Tightened the Add Custom Role color picker layout in the Roles tab.
    • Moved license management into a dedicated Licensing admin tab.
    • Added update status checks and a secure automatic update installer for future releases.
    • Updated license checks to report the new addon version.
    • Added remote license status checks for domain-bound licenses.
    • Added inactive license messaging in the WHMCS admin addon page and client area.
    • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.4.1 Released May 26th, 2026

View/hide detailed changelog

  • Tightened the Add Custom Role color picker layout in the Roles tab.
    • Moved license management into a dedicated Licensing admin tab.
    • Added update status checks and a secure automatic update installer for future releases.
    • Updated license checks to report the new addon version.
    • Added remote license status checks for domain-bound licenses.
    • Added inactive license messaging in the WHMCS admin addon page and client area.
    • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.4.0 Released May 26th, 2026

View/hide detailed changelog

  • Moved license management into a dedicated Licensing admin tab.
  • Added update status checks and a secure automatic update installer for future releases.
  • Updated license checks to report the new addon version.
    • Added remote license status checks for domain-bound licenses.
    • Added inactive license messaging in the WHMCS admin addon page and client area.
    • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.3.0 Released May 25th, 2026

View/hide detailed changelog

  • Added remote license status checks for domain-bound licenses.
  • Added inactive license messaging in the WHMCS admin addon page and client area.
  • Added license reactivation form with support contact link.
    • Added threaded comment replies with show/hide reply controls.
    • Added @mentions with suggestions, search, comment highlighting, and notification links.
    • Added comment pagination with 10, 25, 50, and 100 item page sizes.
    • Added approval workflows with dedicated Approvals and Moderation tabs.
    • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
    • Added guest approval controls separate from registered user approval settings.
    • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
    • Added WHMCS support ticket alerts when anti-spam limits are reached.
    • Added WHMCS admin role and client group public rank labels.
    • Added owner self-edit and self-delete support.
    • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
    • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
    • Removed unused custom avatar upload UI and dead profile template.
    • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.2.0 Released May 23rd, 2026

View/hide detailed changelog

  • Added threaded comment replies with show/hide reply controls.
  • Added @mentions with suggestions, search, comment highlighting, and notification links.
  • Added comment pagination with 10, 25, 50, and 100 item page sizes.
  • Added approval workflows with dedicated Approvals and Moderation tabs.
  • Added configurable approval permissions for admins, WHMCS groups, and KB Comments Plus ranks.
  • Added guest approval controls separate from registered user approval settings.
  • Added anti-spam settings in a dedicated Anti-Spam Settings tab.
  • Added WHMCS support ticket alerts when anti-spam limits are reached.
  • Added WHMCS admin role and client group public rank labels.
  • Added owner self-edit and self-delete support.
  • Updated default commenting permissions to allow all non-guest groups/ranks while keeping Guests disabled.
  • Updated default anti-spam limit to 2 comments per 5 minutes, 10 per hour, and 20 per 24 hours.
  • Removed unused custom avatar upload UI and dead profile template.
  • Fixed frontend delete confirmation so successful deletions return JSON and disappear after refresh.
    • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

v1.0.0 Released May 20th, 2026

View/hide detailed changelog

  • Initial knowledgebase commenting, voting, profile, rank, and moderation functionality.

 

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