Turn customer ideas into a clear, collaborative roadmap. Give clients a dedicated place to submit requests, vote, discuss and follow every update.

A complete feedback hub inside WHMCS, designed for useful customer participation and straightforward staff moderation.

• Request board - Create multiple boards to organise ideas by product, service or area of your business.
• Customer voting - Let each customer vote once per request so ideas with real demand rise naturally.
• Comments and discussion - Keep useful context attached to each idea through customer and staff conversations.
• File attachments - Allow supporting uploads with configurable file types, sizes and attachment limits.
• Flexible statuses - Move requests through your workflow and hide selected internal statuses from clients.
• Product-restricted boards - Limit a board to customers who own an active instance of selected products.
• Private identity option - Customers can hide their identity from other clients while remaining accountable to administrators.
• Built-in notifications - Notify clients and staff about requests, comments, replies and status changes.
• Native client navigation - Adds a direct link for signed-in customers and adapts across supported themes.
• Controlled uploads - Set permitted extensions, file sizes and attachment counts while generated filenames protect storage.