Show the right help content to the right customers. Restrict knowledgebase categories by owned products without replacing the native WHMCS knowledgebase.

Help content with smarter access.

Use the knowledgebase you already have while adding reliable, product-aware access rules across categories, articles, search and support.

• Product-based access - Grant category access when a customer owns an active selected product.
• Inherited category rules - Configure each top-level category once and protect all its descendants.
• Unrestricted by default - Categories without product mappings behave exactly as they do in native WHMCS.
• Direct-link protection - Rules still apply when someone visits a restricted category or article URL directly.
• Filtered search results - Restricted content is removed from category views, popular articles and search listings.
• Safe ticket suggestions - Native relevance search remains while inaccessible suggested articles are removed.
• Multi-category support - An article remains accessible when one complete category path is available.
• Native privacy respected - Hidden categories remain hidden and private articles still require sign-in.
• No core modifications - Native records, files and theme templates remain untouched.
• Complete list filtering - Restrictions cover category pages, popular articles, searches and ticket answer suggestions.