MagizAI is an AI live chat solution built specifically for web hosting companies. This WHMCS module connects your AI assistant directly to your hosting business, allowing it to answer questions using your actual products, pricing, and customer account data.
Instead of guessing, MagizAI provides accurate, account-specific answers and helps customers manage their services, all through a simple chat interface.
Product and service information, available 24/7.
MagizAI securely accesses the signed-in client's WHMCS account to provide personalized support.
A customer whose hosting account has been suspended does not have to wait for your support team to come online.
MagizAI can explain that the service is suspended, identify the overdue invoice responsible, and provide a direct payment link, even at 2 AM.
MagizAI goes beyond answering questions. With the relevant actions enabled, customers can manage their hosting services directly through chat.
Every action is disabled by default. You choose which actions to enable, and every supported account-changing action requires the client to enter a one-time verification code in the chat before it proceeds.
MagizAI never collects payment details or processes card payments.
When a customer places an order, MagizAI creates the order and invoice in WHMCS and provides your existing payment link. The customer completes payment through your own checkout and payment gateway.
Your payment process stays exactly where it belongs: on your website.
MagizAI never displays passwords or domain transfer codes in the conversation.
When a password reset is requested, the new password is generated on your server and emailed to the address registered to the account. Domain transfer codes are also delivered to the customer's registered email address.
MagizAI does not make up prices or rely on outdated pricing information.
Prices are retrieved directly from WHMCS when an action is performed, using the currency applicable to the customer. Before an order is placed, the pricing is checked again to ensure the invoice matches the price the customer agreed to.
Security is built into the connection between MagizAI and your WHMCS installation.
MagizAI does not store or use your WHMCS administrator API credentials.
Instead, it communicates through a restricted endpoint provided by the module. This endpoint exposes only the actions you explicitly enable.
Every request is authenticated using HMAC-SHA256, a timestamp, and a one-time nonce.
Unsigned, expired, or replayed requests are rejected. Responses are signed as well, allowing MagizAI to verify that the reply came from your module rather than a login page, proxy, or unexpected server response.
Customer identity is established by your own WHMCS installation, not by MagizAI.
When a customer accesses a client-area page, the module generates a short-lived identity token for that customer. The module verifies this token before accessing account information or performing an action.
This means that even if MagizAI were compromised, it could not simply impersonate a customer who had not authenticated with your WHMCS.
Every service, domain, invoice, and ticket is retrieved in the context of the authenticated customer.
The module does not allow customers to access another client's information. Requests for resources that do not exist and resources that belong to someone else return the same response, preventing the chat from being used to discover other customers' accounts.
Every request is recorded in the module's activity log, while account changes are also recorded in the WHMCS activity log.
Customers receive an email notification when a change is made to their account, providing an additional layer of transparency.
Getting started takes approximately 10 minutes.
The module automatically adds the MagizAI chat widget to your client area.
No WHMCS admin API key. No complicated integration. No changes to the rest of your server.
MagizAI helps hosting companies deliver instant answers, automate routine account management, reduce repetitive support tickets, and give customers the ability to manage their services without waiting for a human agent.
From answering presales questions and checking domain availability to resolving billing queries and managing hosting services, MagizAI brings your WHMCS support experience into one intelligent chat interface.
More than a chatbot. An AI support assistant connected to your actual hosting business.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
1.4.2 Ships a full changelog with the module, so you can read what a version changes before you install it.
1.4.1 Prices are read in the client's own currency, the one WHMCS invoices in; nothing is converted with an exchange rate. A plan with no price in that currency says so rather than reporting that the plan does not exist. The duplicate-invoice guard now covers services with no domain, such as a VPS or a licence. Upgrade pricing is capped so one lookup cannot fan out into an unbounded number of API calls. The module now tells you when a newer version exists, with a SHA-256 so you can verify the download.
1.4.0 Ordering and account changes from the chat: place an order for a plan and a domain, upgrade or downgrade a service at WHMCS's own pro-rata price, renew a service or a domain, add an extra, and reset a hosting password. Plus three new read-only actions: what an upgrade would cost, what extras are available, and deep links into the right client-area page. Everything that creates an invoice is off until you switch it on.
1.3.0 Ownership check for MagizAI's Site Doctor, so a website can only be inspected for the client who owns it.
1.2.0 Your plans as cards in the chat, with real prices and terms read from WHMCS. Below this version plan cards cannot exist, and the assistant falls back to describing plans in its own words.
1.1.0 Client-area password reset. The chat never shows, asks for or sets a password.
Chat and Engage with Your Customers to Increase Conversions!
Customer service platform with live chat and customer engagement capabilities
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 431+ Articles on cPanel, Plesk, DA, Softaculous, etc.
Mehran majeed @mehran2086
MagizAI has been a really useful addition to WHMCS. It makes handling customer questions, checking account details, and providing quick support much easier. Setup was simple and the integration works smoothly. Definitely recommended.
Shishir Ahmed @shishir9711
I am the founder of IntelWebHost, and Magiz AI has been a great addition to our WHMCS setup. It handles around 80% of our routine support automatically, including orders, domain nameserver updates, invoices, troubleshooting, and step-by-step customer guidance.
The best part is that it automates the customer journey from A to Z and significantly reduces our support workload. Their support team also guided us for free, helped us set everything up through a video call, and explained everything smoothly.