Frosvo puts a fast live chat in your WHMCS client area and brings every conversation — website chat, email, WhatsApp, Messenger, Instagram, Telegram and more — into one shared inbox for your team.

Built for hosting and service businesses

• Signed-in clients recognised by name and email, so nobody has to explain who they are.
• Client details beside the chat: with the Frosvo WHMCS integration connected, your team sees the client's services, domains and unpaid invoices next to the conversation, and can send a WHMCS payment reminder in one click.
• AI assistant (paid Frosvo plans) answers common questions — DNS, nameservers, email setup, SSL — from your own help articles, and hands anything about a client's own account or billing to your team, with the reason written down.
• One inbox for your client area and your marketing site; each conversation is labelled with where it came from.
• Answer from anywhere: the web desk in any browser, or the Frosvo app for Windows.
• Reports on first-response time, resolution time and ratings.

How it works

The module adds the Frosvo chat to every client-area page through WHMCS's own footer hook, so it works with standard and custom themes. You can also show it in the admin area. It makes no calls from your server.

Installation

1. Upload modules/addons/frosvo to your WHMCS installation.
2. Go to System Settings → Addon Modules → Frosvo Live Chat and click Activate.
3. Click Configure, paste your site key from Frosvo (Settings → Websites), choose Access Control, and save.
4. Optional: in Frosvo, install the WHMCS integration (it uses a WHMCS API credential) to see client services, domains and invoices beside each chat.

Settings

• Site key — from Frosvo, Settings → Websites.
• Frosvo address — leave as https://frosvo.com.
• Signed-in clients — on by default; sends the client's name and email to Frosvo.
• Admin area — off by default; tick to show the chat in the admin area too.

Requirements

WHMCS 8 recommended · PHP 7.4 or later (PHP 8 supported) · a Frosvo account (the free plan is enough).

Privacy

Clients' browsers load the chat from frosvo.com. Their messages, the page they are on, browser details and IP address go to Frosvo so your team can answer. Privacy policy: https://frosvo.com/legal/privacy

Pricing

The module is free. Frosvo's free plan includes the chat and shared inbox with no time limit; the AI assistant, more seats and automation are on paid plans.