WHMCS support ticket spam wastes time and distracts your team from real customers. TicketShield learns from the unwanted messages you report, helping your installation recognise repeat spam. Enable optional community sharing to help other WHMCS users recognise the same spam and benefit from their reports too.
Report spam from the WHMCS admin ticket page. Local reports remain available even if you delete the original ticket.
TicketShield compares message content, advertised websites, subjects and sender details. Message normalisation helps recognise campaigns that change their greeting or recipient details. Choose your detection threshold and review what matched.
Use your reports locally, or choose to share matching fingerprints and receive regularly updated community signatures. Matching reports from other users help verify spam patterns before they are shared. Original ticket text, names and attachments are not included in community reports. You can disable unsuitable signatures locally or turn sharing off.
Free to download. Start with a 14-day local trial without a key, or obtain a free WHMCSnow licence to use community protection and continue using TicketShield after the trial.
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The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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