Contacting 360 Monitoring Support

Usage instructions are located in the 360 Monitoring Documentation.

Most common questions are answered in the 360 Monitoring Knowledgebase.

Technical Support is available via live chat for all customers using 360 Monitoring. They can be contacted via https://platform360.io/

  1. If you have a Plesk.com account, you can login with those credentials.
    1. If not, click Sign-up to register a support account for free.
  2. Once logged in, click the Live Chat icon in the bottom-right corner to access support chat.


Live Chat Icon

Your monitoring services purchased via Marketconnect will not be listed in the Platform360 support site.