Support PIN Module / Chat PIN Verification

Support PIN Module / Chat PIN Verification

Developed By Deploymentcode

Compatible with WHMCS v8.7


Easy verification of your clients via PIN code. Clients can generate a support pin at the client area and provide the pin to your live chat or telephone support so they can identificate the customer and verify that the person is the legitimate client. The PIN will expire after a configurable time frame.

In version 2.0 the appearance of the sidebar was completely revised, in the module configuration you can now choose between 2 different themes. You can also define on which pages the sidebar widget should appear. For example, on product pages, in the client profile, etc.

The module uses AJAX, the customer generates the PIN without reloading the page and the table in the admin area also updates automatically.


  • 2 different sidebar themes + dedicated module page (/index.php?m=supportpin)
  • AJAX based, no site reloads
  • PIN expires after given configurable amount of hours
  • Configurable PIN length
  • Sidebar widget & dedicated module page. Both can be simultaneously active or individually deactivated.
  • Sidebar widget can be modified and you can add your own theme
  • In the configuration you can define on which pages the sidebar widget should be visible
  • The searchable admin table provides an overview over all active pins
  • Admin tables automatically refreshs in the background, no need for permanent site reloads
  • Multi-Language support
  • In our documentation you can find screenshots, a demo video and additional information. To view the documentation, please click on the "Buy now" button on the top of the site, on the new opened tab you can open the documentation.

Free Trial

For all modules, a free trial is available. Click on the buy link on the top of the site to order. Please note the requirements for a free trial on the page.


The module does work with WHMCS v6.0 and above.



5 stars
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1 star

Miro @miro6658

May 21, 2023 at 09:06:44 PM

No comment provided.

  • 2 weeks ago

beau cormier @beau3836

May 7, 2023 at 07:47:41 PM

This company rocks! Their modules are super user-friendly. Highly recommend and thanks again, Dominik!

  • 4 weeks ago

RC @rc6636

April 28, 2023 at 04:26:46 PM

Always a pleasure to work with

  • 1 month ago

Alperen Ye┼čilyurt @alperen7107

April 8, 2023 at 04:54:03 AM

Your order is canceled without a notification

Tanja Roitner @MB

April 22, 2023 at 12:14:41 PM (Edited)

We apologize for any inconvenience you may have experienced while attempting to access our site. However, upon review of your orders, we found that multiple trial orders were placed using different accounts and you used a nulled version of our software, which is a violation of our policies. As a result, we were compelled to cancel your orders and block your IP addresses to ensure the security and integrity of our services.

We take pride in conducting our business with integrity and adhere strictly to licensing policies. We do not condone the use of nulled software, and we reserve the right to terminate any business dealings with individuals who violate our policies.

In addition, your WHMCS installation is using a nulled copy of WHMCS.

  • 1 month ago

user @user1308

April 4, 2023 at 06:41:35 PM

I am using a few plugins from this company and I am always happy with the product, they put a great eye to the details. Loving the background refresh in the admin page. The support team is always eager to help and friendly, although I tend to ask a lot of questions.

  • 2 months ago

Rezwan Rafid @rezwan2074

August 25, 2021 at 06:28:36 AM

I need a trial...

  • 1 year ago

Amanda Propst @amanda2343

June 16, 2021 at 08:22:27 PM

Big Scam
the cancel without any notification.

Tanja Roitner @MB

June 22, 2021 at 09:46:57 AM

Thanks for your feedback. Scam would mean that we try to obtain money from you without providing the corresponding service in return. However, as you can see from your screenshot, the invoice amount is 0 Euro.

As you have already been informed via ticket, you are not entitled to receive a trial version of our modules, because you are using WHMCS - according to the WHMCS license checker - illegally. It also does not help if you create new accounts with different account data, hoping that this time the trial version will be issued.

As explained in detail during trial ordering, every order is checked manually. It is also stated that you need a valid WHMCS license.

  • 1 year ago

Ronald M. @ronald5419

July 18, 2020 at 10:19:35 AM

No comment provided.

  • 2 years ago


September 28, 2017 at 11:20:48 AM

My e-mail address is, but the problem is solved and I use the module Thank you :)

Tanja Roitner @MB

September 29, 2017 at 11:29:46 PM (Edited)

Thanks for the feedback :)

  • 5 years ago
  • Version Number 1.0.8
  • Edited

Version Compatibility

Compatible with WHMCS v8.7

Full Version Compatibility

  • Selected versions of WHMCS v8.7
  • All versions of WHMCS v8.6
  • All versions of WHMCS v8.5
  • All versions of WHMCS v8.4
  • All versions of WHMCS v8.3
  • All versions of WHMCS v8.2
  • All versions of WHMCS v8.1
  • All versions of WHMCS v8.0
  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By Deploymentcode


v2.0 Released February 2nd, 2020

Latest Version

  • Feature: New AJAX powered admin interface
  • Feature: If a new module version is available, an information is now displayed at the module admin page
  • Feature: Added new AJAX powered sidebar template ("modern")


Previous Versions

v1.6 Released January 15th, 2018

View/hide detailed changelog

  • Option to change the display order of the sidebar


v1.0.8 Released August 25th, 2017

View/hide detailed changelog

  • Added sidebar for WHMCS v6 / v7


v1.0.7 Released June 13th, 2017

View/hide detailed changelog

  • Code optimized


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PreMadeKB WHMCS Knowledgebase - Step by Step + Images

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