Associate Tickets with Clients

Associate Tickets with Clients

Developed By LCWSoft

Compatible with WHMCS v8.0

Intro

This addon uses the Action Hook system and runs during the daily cron job. It checks for support tickets that are not linked to a Client or Sub-Account, but match a Client's or Sub-Account's e-mail address. For example: this can occur for Sales tickets and others submitted by a client before they signed up for services. This hook links them to the client, allowing for easy access at any time.

Requirements

No special server configuration needed. Requires PHP 5.6+ and WHMCS 7.0 or newer.

Purchase

It is $7.50 quarterly with free support & updates for as long as your service is Active.

Installation

Download the zip file from our client area and follow the instructions in the INSTALL.txt file included.

 

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Version Compatibility


Compatible with WHMCS v8.0

Full Version Compatibility


  • Selected versions of WHMCS v8.0
        8.0.0
  • All versions of WHMCS v7.10
  • All versions of WHMCS v7.9
  • All versions of WHMCS v7.8
  • All versions of WHMCS v7.7
  • All versions of WHMCS v7.6
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By LCWSoft

Changelog

v1.7 Released June 5th, 2018

Latest Version


  • Minor improvements to error handling
  • Updated to support PHP 5.6 to 7.2

 

Previous Versions


v1.6 Released October 15th, 2017

View/hide detailed changelog

  • Fixed compatibility issue with WHMCS 6.x

 

v1.4 Released November 4th, 2016

View/hide detailed changelog

  • Initial marketplace release

 

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