This addon uses the Action Hook system and runs during the daily cron job. It checks for support tickets that are not linked to a Client or Sub-Account, but match a Client's or Sub-Account's e-mail address. For example: this can occur for Sales tickets and others submitted by a client before they signed up for services. This hook links them to the client, allowing for easy access at any time.
No special server configuration needed. Requires PHP 5.6+ and WHMCS 7.0 or newer.
It is $7.50 quarterly with free support & updates for as long as your service is Active.
Download the zip file from our client area and follow the instructions in the INSTALL.txt file included.
Be the first to review Associate Tickets with Clients.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Free live chat App
Chat and Engage with Your Customers to Increase Conversions!
A premium live chat and help desk software for customer service and online sales.
PreMadeKB - Readymade Knowlegebase Articles for WHMCS - With Images and 343+ Articles on cPanel, Softaculous, etc.
Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.