CCIChat

CCIChat

Developed By CCIChat

Compatible with WHMCS v7.6

CCIChat is a Free Live Chat software for WHMCS.

Make visitors customers and every customer a loyal one by giving them immediate response to their needs with this free tool.

Features

Chat Messaging

  • There is no limit on the amount of visitors or chat interactions are received during a period.

Chat History

  • Review all your previous chat conversations. Including in Basic Analytics and Advanced Analytics.

Audio & Video Calls

  • Make audio and video calls to your visitor straight from the browser without third party plugins.

Screen Sharing

  • Request your users to share their screen to allow a better handling of support cases.

Visitor Geolocation

  • Track visitor location by using IP Geolocation. Track previous visits and chat count.

Custom Widget Desgin

  • Modify CSS parameters for the Chat Widget to match the design of your website.

Chat Triggers

  • Activate actions that are triggered to the visitor depending on the logic applied.

Canned Replies

  • Create predefined answers to common questions and access them while chatting with visitors.

Multiple Websites

  • You can add the chat widget to any of your websites. Your agents can easily interact with clients from different websites.

Encrypted Communication

  • All chat data is stored encryted. TLS 256 bits for client-server and p2p communication.

Screen Sharing

  • Use the screensharing from Agent Dashboard to request the visitor to share his screen during a live chat session.

File Sharing

  • Agents and Visitors can exchange images, documents and other files using File Sharing feature.

Chat Transcript

  • Agents send Visitors can request the chat transcript to be emailed for future reference.

Chat Session Rate

  • Visitors can rate a chat as either Good or Bad at any time during the chat session.

Ban Abusive Visitors

  • Ban visitor or ip of visitor when you consider it to be abusive.

 

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Version Compatibility


Compatible with WHMCS v7.6

Full Version Compatibility


  • Selected versions of WHMCS v7.6
        7.6.0
  • All versions of WHMCS v7.5
  • All versions of WHMCS v7.4
  • Selected versions of WHMCS v7.3
        7.3.0
  • All versions of WHMCS v7.2
  • All versions of WHMCS v7.1
  • All versions of WHMCS v7.0
  • All versions of WHMCS v6.3
  • All versions of WHMCS v6.2
  • All versions of WHMCS v6.1
  • All versions of WHMCS v6.0
  • All versions of WHMCS v5.3

Support for this product

The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.

Developed By CCIChat

Changelog

v1.0 Released May 1st, 2018

Latest Version


Script version 1.0

 

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