This addon uses the Action Hook system and runs when a ticket is closed. It checks for any custom fields configured for the assigned support department and tries to empty their applicable values on the ticket. This is useful if the ticket custom fields are used to contain sensitive details, such as logins, that should be removed when a ticket is closed.
No special server configuration needed.
It is $9.95 CAD monthly, with longer billing cycles available when ordering. For the semi-annually and longer billing cycles, they come with built-in discounts as follows: 5% off for semi-annually, 10% off for annually, 15% off for biennially and 20% off for triennially. Support & Updates is included for as long as your service is Active.
Download the zip file from our client area and follow the instructions in the INSTALL.txt file included.
Be the first to review Empty Ticket Custom Fields on Close.
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
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