WHMCS Secure Credentials (WSC) is an add-on module that will provide a secure area for your customers to share sensitive information with your support team. Most WHMCS users use no encryption or a simple text box for users to enter details about their services, this looks unprofessional and does not promote your business as caring about your user's data. With this module, users can enter details into the secure form. The details are then encrypted and held in your database. You can use the dedicated form to search for the user's login credentials by using the ticket number at which point they will be decrypted and displayed to you or view your customer's sensitive information directly from the WHMCS ticket interface. The end-user can choose to remove the details or, once the ticket has been marked as completed and closed the module will remove the details from your database automatically.
What's new in WSC Pro 1.6
Additional WSC Pro Features
Try the free version of WSC with limited functionality by visiting https://marketplace.whmcs.com/product/4689
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
*WSC will now email administrators when credentials are left by a customer *Customers can flag a ticket as urgent notifying all administrators *Customers can now escalate a ticket to a manager for review *After credentilas are left by a customer you can now set the ticket status to a custom status *WSC will now remind the customer to leave credentilas for the support team should they not supply them when the ticket is opened *WSC can now update the ticket after x hours reminding the customer to reply to your support team *No need to edit any template files. WSC will make all modifications for you. Just upload the module and go! *New sidebar options and buttons *Supports PHP 7.2, 7.3 and 7.4
*Addition of banners frontend *Support for PHP 7.3 *Backend Compatability fixes
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Add a "Video Tutorials" section to your WHMCS menu, with your own Video Tutorials.