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Knowledgebase

Order Flow

All visitors to your client area can purchase VPN by following the steps below.

Navigate to Store > VPN using the default navigation bar.

Select a subscription plan from the landing page. All plans have the same features but are for different term lengths.

No Domain Required

Unlike our other MarketConnect services, SiteLock VPN does not require a domain or associated hosting service.

So clients just click Continue:

 

The order is placed and paid in the normal manner.

Once the invoice is paid, the service will be provisioned automatically.

Staff and the client can access the SiteLock Control Panel via WHMCS to setup the VPN users and download the VPN client.

Further usage instructions are provided in subsequent help guides.

Renewals

Renewal invoices will automatically be generated by your WHMCS installation as the Next Due Date approaches.

If the client wishes to renew the service, we recommend paying the renewal invoice before the due date. Otherwise, the VPN service will expire and cease to function.