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Knowledgebase

I accidentally deleted an email; how do I get it back?

When an email is deleted it is moved to your trash folder. To find a deleted email:

  1. Login to the OX App Suite via https://us.appsuite.cloud/appsuite/
  2. Click on the trash folder and select the email that was accidentally deleted
  3. Next click the hamburger button in the menu (more actions) and select “Move” from the dropdown menu
  4. Select Inbox from the popup menu and finally click “Move”
Trash - Mail - Olegark Xavier - OX App Suite

The email will be moved to your inbox.

Alternatively, you can select the email that was accidentally deleted in your trash folder and drag and drop it into your Inbox or any other email folder you wish.