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Knowledgebase

Configuring Low Balance Alert

Low balance alert emails can be configured for your Marketplace credits receive alerts when the balance drops below a certain amount. This is addition to the warnings in your WHMCS Admin Area, to help ensure that full automation is never interrupted.

Where do I do this?

On the Marketplace website, log in to your account and navigate to the "Settings" page.

You will be taken to the "Settings" page and the "Balance Alerts" settings are shown on the left hand side.

How do I configure my alerts?

Firstly, check the "Tick to Enable" check box to make sure you have the alert enabled.

Enter your desired "Low Balance Alert Amount", this represents the amount your balance will need to fall below for an alert to be triggered.

Add your "Alert Recipients" using a comma separated list, an alert will always be sent to your default Marketplace email address.

Once this is done and you are satisfied, save the changes and expect to receive an alert when your credits fall below your previously entered amount.

If you have any further questions please contact the Marketplace support team here.