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Knowledgebase

Low Balance Alerts

Low Balance Alerts allow you to receive an email notification when your balance drops below a certain threshold.

This can be useful to alert you when funds are running low to help prevent interruption in automatic provisioning of new orders.

Setting up Low Balance Alerts

Firstly begin by logging into the WHMCS Marketplace.

Navigate to My Account > Settings.

Tick the checkbox to enable low balance alerts.

Enter the desired low balance alert trigger amount. This should be a number greater than 0.

Enter a comma separated list of email addresses to receive notifications. You may specify as many email addresses as you want.

When the balance falls below the alert threshold, email alerts will be sent once every 48 hours until the balance is restored to above the low balance threshold.

If you have any questions about the balance alerts or are having issues getting them to work please contact the marketplace support team here.