Canceling an order or Terminating a service within your WHMCS installation will automatically submit a cancellation to the Marketplace.
If the item being canceled is within the refund grace period, the full cost will be automatically credited back to your Marketplace balance.
The refund grace periods are as follows:
|DigiCert SSL Certificates
|Weebly Website Builder
|SpamExperts Email Security
|SiteLock Website Security||5 Days|
|CodeGuard Website Backup||30 Days|
|SiteLock VPN||5 Days|
|marketgoo SEO||5 Days|
|OX App Suite
Once the refund period has elapsed, a service can still be cancelled but no credit can be given.