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Account and Billing
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Configuring Low Balance Alert
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Cancelling an Order/Refunds
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Troubleshooting: This service has already been provisioned
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DigiCert SSL Certificates
Getting Started
Why Sell SSL Certificates?
Landing Pages
SSL Walkthrough for Standalone Domain
SSL Walkthrough for Domains with Hosting Account
How To Manually Configure an SSL Certificate
How to Purchase an SSL Certificate for Your Own Use
Get Started Selling SSL Certficates
Purchase Flow
Customer Order Workflow
Competitive Upgrade Qualifying Orders
SSL Order Statuses
Managing Orders
Change Approver Email
How File Authentication Works
What to do when an order status says Failed Security Review
How to Generate a Certificate Signing Request (CSR)
How can Clients Reissue SSL Certificates
How to get the Intermediate CA Bundle
Reissuing a Certificate
My SSL Status is Pending. What Can I Do?
How do I get my site seal?
Troubleshooting
Contacting Support
Invalid term specified Error
This certificate cannot be renewed Error
Invalid CSR Provided error during certificate configuration
Internal error occurred (Code 15). Please contact support. Errors
Weebly Website Builder
Getting Started
What is Weebly?
Why resell Weebly?
Pre-made Landing Page
Web Hosting for Clients Sites
New Plans Weebly Lite and Performance
Building a Site
Logging In to the Weebly Editor
Publishing
How publishing works
Setting or Updating FTP Publishing Credentials
Troubleshooting
Troubleshooting a There was an error publishing your site Error
Contacting Support
SpamExperts Email Services
General
What is SpamExperts?
Why Sell SpamExperts?
Pre-made Landing Page
Logging into the Spam Panel
SpamExperts System Status
Giving mail users access to review quarantine/emails
Troubleshooting Mail Delivery
Incoming Filtering
Getting Started
Managing Quarantined Emails
Managing Message Queues
The Welcome Email
Reporting Spam
Outgoing Filtering
Getting Started
Setting up SPF
Setting up DKIM
Setting up MTA
Troubleshooting
Troubleshooting a 550 - Authentication/Relay error message
How to: Resolve a "Domain already exists" error.
Configuration Error: MX Records Are Already Pointing at SpamExperts
SiteLock Website Security
Frequently Asked Questions
What is SiteLock?
How to sell Sitelock Products
What is Sitelock Risk Score Assessment?
SiteLock Automated Provisioning: How it works
How To's
How To Get Started Selling SiteLock
How To Try the SiteLock Service for Free
How to Bundle SiteLock Lite with Hosting Plans by Default
Pre-made Landing Page
Troubleshooting
Contacting Support
CodeGuard Website Backup
General
What is CodeGuard?
Logging into the CodeGuard Control Panel
The CodeGuard WordPress Plugin
Pre-Made Landing Page
How To's
How to Add a New Site
How to activate CodeGuard
Troubleshooting
Contacting Support
Marketgoo
Getting Started
What is marketgoo SEO?
Order Flow
Activating MarketGoo SEO
Using MarketGoo SEO
Accessing the marketgoo Dashboard
marketgoo Plans
Adding Key Words and Competitors
FAQs
What is the Marketgoo Score?
The Website is Not Scanning
No Backlinks Have Been Detected
Keywords are Not Being Ranked
Contacting marketgoo Support
OX App Suite
Getting Started
How to Use OX App Suite
Where should I point my MX Records?
What SPF records should I use?
Activate and begin reselling OX App Suite
How do I add an alias?
What is an email alias?
How to Add or Upgrade Additional OX Suite Mailboxes
Configuring Devices
How to setup email on my computer or phone
How to setup calendaring and address book on my computer or phone
Setup email on Windows PCs
Setup email on a Mac
Server settings for any device
Migration Tool
OX Mail FAQs
How can I add an email account from another provider so that I can see all of my emails in one place?
I’m missing an email; how do I locate it?
Mark or unmark an email as spam
I accidentally deleted an email; how do I get it back?
How can I create a new signature for my outgoing emails?
How can I turn on my vacation notice?
How can I add new folders to structure my Inbox?
How can I move my emails to other folders?
How can I search for specific emails?
How can I forward emails to a specific email address automatically?
How can I automatically save new email addresses?
OX App Suite FAQs
How can I share files or folders with others?
Where can I find my documents?
How to do I save email attachments to OX Drive?
Can I change the Login URL?
Can I choose where the OX App Suite data is hosted?
Troubleshooting
User is deactivated (AUTHORIZATION-0001)
Contacting OX Support
Web.com Site Builder
Getting Started
Pre-made Landing Page
Web Hosting for Clients' Sites
Site Builder Dashboard
Logging In to the Site Builder Dashboard
Manage Sites
Analytics Overview
Ad Blocker Limitations
Publishing
How Publishing Works
Setting or Updating FTP Publishing Credentials
Troubleshooting
Publishing Unavailable (Domain names not connected to your account)
Website Hosting Error
Website Publishing Error
FTP Connection Errors
Editing your Site
Understanding Site Builder Templates
Page Management
Features
Resizing Features
Blocks
Editing Your Font
XOVI Now
Getting Started
What is XOVI Now
Order Flow
Activating XOVI Now
Using XOVI Now
Accessing the XOVI Now Dashboard
XOVI Now Wizard
XOVI Now FAQs
Why XOVI Now?
Does it only work with websites on cPanel?
How does XOVI Now help my customers?
What is a project?
What is the difference between full-access and read-only accounts?
What is a site audit, and how long does it take?
Who is the product designed for, which level of expertise is needed?
How does XOVI Now compare with competitors?
Troubleshooting
Contacting XOVI Now Support
NordVPN
Getting Started
What is NordVPN?
Order Flow
Activating NordVPN
Using NordVPN
Accessing the NordVPN Control Panel
Setting up and Configuring NordVPN Client
NordVPN FAQs
What are the rules for resellers and protecting Nord’s Trademark?
How many devices can I use with NordVPN?
Troubleshooting
Contacting NordVPN Support
360 Monitoring
Getting Started
What is 360 Monitoring?
Purchasing 360 Monitoring
Activating 360 Monitoring
Website Monitoring vs. Server Monitoring
Using 360 Monitoring
Accessing 360 Monitoring
How to increase the number of monitors?
Troubleshooting
Contacting 360 Monitoring Support