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Knowledgebase

Contacting Support

Technical Support

Technical support for SSL certificates issued through MarketConnect is provided directly by Symantec through their brand websites. So you can contact them directly regarding any technical issues or issuance questions.

A number of common tasks can be performed automatically, such as reissuing a certificate and changing the approver email.

The support link differs depending upon the brand of certificate purchased:

Provisioning or Billing Support

For problems provisioning the website builder in your WHMCS installation, configuration questions or billing issues with your MaarketConnect account. Please contact WHMCS technical support.