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Setup email on Windows PCs

To setup email on Outlook 2016:


  1. Click on the Start Menu (or press the Windows key) and then search for Control Panel
  2. Once in the Control Panel, in the upper right-hand corner change View by: to Small Icons
  3. Click on Mail
  4. When the Mail Control Panel opens, select Show Profiles
  5. Click Add to add a new profile. Enter any name you wish for Profile Name and click OK
  6. Select Manual setup or additional server types. Click Next
  7. Click Internet E-mail and click Next
  8. In the Add Account window, enter the following information:
    • Email Address: enter your email address
    • Account Type: Select IMAP from the dropdown menu
    • Incoming Mail Server: imap.us.appsuite.cloud
    • Outgoing Mail Server (SMTP): smtp.us.appsuite.cloud
    • User Name: enter your email address
    • Password: Your mailbox password
  9. Click on More Settings then click the Outgoing Server tab
  10. Check the box for My outgoing server (SMTP) requires authentication
  11. Check the box for Use same settings as my incoming mail server
  12. Change Use the following type of encrypted connection to SSL 
  13. Change the Server Port Numbers to the following:
    • Incoming server (IMAP): 993
    • Outgoing server (SMTP): 587
  14. Click OK
  15. Click Next. Outlook will now attempt to send a test message using the settings you have just put in. If everything was entered correctly, the message will send out successfully
  16. Congratulations! You have now setup Outlook to work with your Mailbox. Please wait 15 minutes before troubleshooting to allow for mail to download.